SELL TO US
1. Ensure your items follow our guidelines before packaging them up. Items that do not adhere to our guidelines will not be considered.
2. Pack your items. Please arrange a drop off day/time with us through email at firstname.lastname@example.org. Once a drop off has been scheduled, leave your boxes/bags on our porch and we will grab them. Please address them to Aster+Luna with your name clearly printed on them. A copy of our emailed agreement must be submitted electronically prior to drop off.
3. We will go through your items and email an offer. We will carefully inspect the items to ensure they meet our high-quality standards and contact you with an offer as soon as we’re able. In regards to COVID, to keep our family safe, items will be left unopened for 1-2 days before we go through them.
- We offer a 25% payout made via EMT or a 30% store credit. Purchase price will depend on quality, estimated original cost of items, and items in our inventory. Payout cannot be guaranteed until items are evaluated in person.
- Please allow approximately 2 weeks for an offer. An order with more than 70 items may take longer than 2 weeks.
- Offers not responded to after 3 business days will automatically receive a store credit for the offer amount and all unpurchased items will be donated.
We truly hope you won’t be offended by items we don't take! It’s not because we don’t like your style or how you outfitted your child. We typically pass on items because they don’t sell well in our particular store, they don't follow our guidelines, or we have an abundance in that particular size, category, brand, etc. We ALWAYS appreciate you offering your clothing and items to us, even if we aren’t able to purchase it at this time.